---
title: "Mobile App & Other Settings - Devad CHAT Guides — Devad"
url: "https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212"
---

[Skip to content](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#main-content)  

[![Devad.io](https://st1.devad.io/brand/logo-devad-white-mode-v3.png)](https://st1.devad.io)  

[Home](https://st1.devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://st1.devad.io/pricing)

 

[](https://st1.devad.io/help#hc-search)  [Agent view](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212.md)

 

[Docs](https://st1.devad.io/help/en/docs/) [Guides](https://st1.devad.io/help/en/guides/) [Changelog](https://st1.devad.io/help/en/changelog/)

Browse these Docs

[12Ai Agentic Chatbot](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/)  

- [AI Agent & Chatbot for Automated Appointment & Booking System](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2)

- [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--26)

- [AI & Chatbot Builder](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--32)

- [Google Calendar & TidyCal Integrations with Chatbot](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/appointments-with-google-calendar-or-tidycal--42)

- [AI & Chatbot Builder](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--172)

- [Flows Builder & External API](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/flows-builder-external-api--72)

- [Google Integration & AI Features](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/google-integration-ai-features--78)

- [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--216)

- [OpenAI, Integrations, & Chatbot Training](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--218)

- [OpenAI, Integrations, & Chatbot Training](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--120)

- [Flows Builder & External API](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/flows-builder-external-api--220)

- [Google Integration & AI Features](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/google-integration-ai-features--226)

 [View all Ai Agentic Chatbot](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/)

 

[1CHAT App](https://st1.devad.io/help/en/docs/chat-devad-io-docs/)  

- [User Management](https://st1.devad.io/help/en/docs/chat-devad-io-docs/user-management--165)

 

[5Features Use Cases](https://st1.devad.io/help/en/docs/features-use-cases/)  

- [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://st1.devad.io/help/en/docs/features-use-cases/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--10)

- [AI Agentic Chatbot Features](https://st1.devad.io/help/en/docs/features-use-cases/ai-agentic-chatbot--18)

- [Appointments, Reservations, and meeting Scheduling](https://st1.devad.io/help/en/docs/features-use-cases/appointments-reservations-and-meeting-scheduling--37)

- [Customer Support Features](https://st1.devad.io/help/en/docs/features-use-cases/customer-support-features--60)

- [Marketing Feautres for Any Business](https://st1.devad.io/help/en/docs/features-use-cases/marketing-feautres-for-any-business--105)

 [View all Features Use Cases](https://st1.devad.io/help/en/docs/features-use-cases/)

 

[3POST App](https://st1.devad.io/help/en/docs/post-devad-io-docs/)  

- [POST.devad.io Analytics Guides](https://st1.devad.io/help/en/docs/post-devad-io-docs/post-devad-io-analytics-guides--4)

- [POST.devad.io Features Guides](https://st1.devad.io/help/en/docs/post-devad-io-docs/post-devad-io-features-guides--12)

- [AI Agent Skill: one Prompt to Post Everywhere](https://st1.devad.io/help/en/docs/post-devad-io-docs/ai-agent-skill-one-prompt-to-post-everywhere--20)

 

[19Settings Area](https://st1.devad.io/help/en/docs/settings-area/)  

- [Conversation Management System](https://st1.devad.io/help/en/docs/settings-area/conversation-management-system--163)

- [Articles & Tickets Sections](https://st1.devad.io/help/en/docs/settings-area/articles-tickets-sections--45)

- [Automations & Cron Job](https://st1.devad.io/help/en/docs/settings-area/automations-cron-job--48)

- [Department Settings & Configuration](https://st1.devad.io/help/en/docs/settings-area/department-settings-configuration--167)

- [Notifications Management](https://st1.devad.io/help/en/docs/settings-area/notifications-management--170)

- [Conversation Management System](https://st1.devad.io/help/en/docs/settings-area/conversation-management-system--57)

- [Department Settings & Configuration](https://st1.devad.io/help/en/docs/settings-area/department-settings-configuration--63)

- [Departments, Queue and routing](https://st1.devad.io/help/en/docs/settings-area/departments-queue-and-routing--66)

- [Email, Newsletter, SMS, & Notifications](https://st1.devad.io/help/en/docs/settings-area/email-notifications-sms--69)

- [Miscellaneous: More Features & settings](https://st1.devad.io/help/en/docs/settings-area/more-features-settings--184)

- [Language and Translations](https://st1.devad.io/help/en/docs/settings-area/language-and-translations--201)

- [Articles & Tickets Sections](https://st1.devad.io/help/en/docs/settings-area/articles-tickets-sections--203)

- [Departments, Queue and routing](https://st1.devad.io/help/en/docs/settings-area/departments-queue-and-routing--205)

- [Language and Translations](https://st1.devad.io/help/en/docs/settings-area/language-and-translations--102)

- [Automations & Cron Job](https://st1.devad.io/help/en/docs/settings-area/automations-cron-job--209)

- [Mobile App & Other Settings](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--108)

- [Miscellaneous: More Features & settings](https://st1.devad.io/help/en/docs/settings-area/more-features-settings--111)

- [Mobile App & Other Settings](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212)

- [Notifications Management](https://st1.devad.io/help/en/docs/settings-area/notifications-management--117)

 [View all Settings Area](https://st1.devad.io/help/en/docs/settings-area/)

 

[9Setup Basics](https://st1.devad.io/help/en/docs/setup-basics/)  

- [Chat & Conversations](https://st1.devad.io/help/en/docs/setup-basics/chat-conversations--51)

- [Having problems?](https://st1.devad.io/help/en/docs/setup-basics/having-problems--81)

- [Plans & Pricing](https://st1.devad.io/help/en/docs/setup-basics/plans-pricing--193)

- [Users & Access](https://st1.devad.io/help/en/docs/setup-basics/users-access--195)

- [Chat & Conversations](https://st1.devad.io/help/en/docs/setup-basics/chat-conversations--197)

- [Having problems?](https://st1.devad.io/help/en/docs/setup-basics/having-problems--199)

- [Installing CHAT Widget](https://st1.devad.io/help/en/docs/setup-basics/installing-chat-widget--99)

- [Plans & Pricing](https://st1.devad.io/help/en/docs/setup-basics/plans-pricing--126)

- [Users & Access](https://st1.devad.io/help/en/docs/setup-basics/users-access--144)

 [View all Setup Basics](https://st1.devad.io/help/en/docs/setup-basics/)

 

[10Whatsapp](https://st1.devad.io/help/en/docs/whatsapp/)  

- [How to Create and Keep WhatsApp Business Account Healthy](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--153)

- [WhatsApp Templates & Flows](https://st1.devad.io/help/en/docs/whatsapp/how-to-use-whatsapp-templates-in-chat-devad-io--159)

- [Connect WhatsApp Business With CHAT.devad.io](https://st1.devad.io/help/en/docs/whatsapp/connect-whatsapp-business-with-chat-devad-io--54)

- [How to Connect WhatsApp Twilio to Chat.devad.io](https://st1.devad.io/help/en/docs/whatsapp/how-to-connect-whatsapp-twilio-to-chat-devad-io--84)

- [How to Create and Keep WhatsApp Business Account Healthy](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87)

- [Setting Up Your 360dialog Account](https://st1.devad.io/help/en/docs/whatsapp/setting-up-your-360dialog-account--132)

- [WhatsApp Shop](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-shop--228)

- [WhatsApp Shop](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-shop--147)

- [WhatsApp Templates & Flows](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-templates--148)

- [WhatsApp voice & video calls](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-voice-video-calls--149)

 [View all Whatsapp](https://st1.devad.io/help/en/docs/whatsapp/)

 

[5More Integrations](https://st1.devad.io/help/en/docs/more-integrations/)  

- [WordPress Integration](https://st1.devad.io/help/en/docs/more-integrations/full-wordpress-integration--75)

- [How To Export and Import Users in CHAT.devad.io Safely](https://st1.devad.io/help/en/docs/more-integrations/how-to-export-and-import-users-in-chat-devad-io-safely--93)

- [More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat](https://st1.devad.io/help/en/docs/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--114)

- [OpenCart](https://st1.devad.io/help/en/docs/more-integrations/opencart--123)

- [Shopify Integration](https://st1.devad.io/help/en/docs/more-integrations/shopify-integration--135)

 [View all More Integrations](https://st1.devad.io/help/en/docs/more-integrations/)

 

[3Facebook Instagram Messenger](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/)  

- [Messenger (Facebook & Instagram) Setup](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90)

- [Reply Comments & DM for Comments](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--129)

- [Reply Comments & DM for Comments](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--233)

 

[2General](https://st1.devad.io/help/en/docs/general/)  

- [Chat](https://st1.devad.io/help/en/docs/general/chat--96)

- [User Management](https://st1.devad.io/help/en/docs/general/user-management--141)

 

[1Telegram](https://st1.devad.io/help/en/docs/telegram/)  

- [Telegram AI Agent & Chatbot Setup](https://st1.devad.io/help/en/docs/telegram/telegram-ai-agent-chatbot-setup--138)

 

[1Twitter X](https://st1.devad.io/help/en/docs/twitter-x/)  

- [X (Twitter) AI Agent & Chatbot Setup](https://st1.devad.io/help/en/docs/twitter-x/x-twitter-ai-agent-chatbot-setup--150)

 

[4Ecommerce Features](https://st1.devad.io/help/en/docs/ecommerce-features/)  

- [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://st1.devad.io/help/en/docs/ecommerce-features/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--188)

- [Email, Newsletter, SMS, & Notifications](https://st1.devad.io/help/en/docs/ecommerce-features/email-notifications-sms--207)

- [AI Agentic Chatbot Features](https://st1.devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214)

- [Customer Support Features](https://st1.devad.io/help/en/docs/ecommerce-features/customer-support-features--239)

 [View all Ecommerce Features](https://st1.devad.io/help/en/docs/ecommerce-features/)

 

[2Lead Gen Features](https://st1.devad.io/help/en/docs/lead-gen-features/)  

- [Google Calendar & TidyCal Integrations with Chatbot](https://st1.devad.io/help/en/docs/lead-gen-features/appointments-with-google-calendar-or-tidycal--222)

- [Appointments, Reservations, and meeting Scheduling](https://st1.devad.io/help/en/docs/lead-gen-features/appointments-reservations-and-meeting-scheduling--224)

 

[1Marketing Features](https://st1.devad.io/help/en/docs/marketing-features/)  

- [Marketing Feautres for Any Business](https://st1.devad.io/help/en/docs/marketing-features/marketing-feautres-for-any-business--237)

 

[1Business Themes](https://st1.devad.io/help/en/docs/business-themes/)  

- [Business Page Templates](https://st1.devad.io/help/en/docs/business-themes/business-page-templates--34)

 

[19Portraits](https://st1.devad.io/help/en/docs/portraits/)  

- [How to Create Editorial Portrait 4k for Free](https://st1.devad.io/help/en/docs/portraits/how-to-create-editorial-portrait-4k-for-free--3)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: The Ultimate Cinematic Men’s Fashion Collection](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-the-ultimate-cinematic-mens-fashion-collection--19)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Studio Fashion, and Graphic Art](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-studio-fashion-and-graphic-art--27)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits of Men and Majestic Horses](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-of-men-and-majestic-horses--33)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Art, and Surreal Fashion Photography](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-art-and-surreal-fashion-photography--38)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cozy Interiors, and Cinematic Morning Vibes](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cozy-interiors-and-cinematic-morning-vibes--43)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Men’s Fashion, and Photorealistic Lifestyle Shots](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-mens-fashion-and-photorealistic-lifestyle-shots--46)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Lifestyle, and Professional Branding](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-lifestyle-and-professional-branding--49)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Epic Adventures, and Cinematic Landscapes](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-epic-adventures-and-cinematic-landscapes--52)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, 3D Optical Illusions, and Urban Surrealism](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-3d-optical-illusions-and-urban-surrealism--55)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic Urban Styles](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-urban-styles--58)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Streetwear, and Surreal Editorials.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-streetwear-and-surreal-editorials--61)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Vogue-Style Covers](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-vogue-style-covers--64)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Travel, and Realistic Lifestyle Shots](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-travel-and-realistic-lifestyle-shots--67)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic 3D Art](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-3d-art--70)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Luxury Styles, and Creative Avatars](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-luxury-styles-and-creative-avatars--73)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: Men’s Fashion & Coastal Luxury Styles](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-mens-fashion-coastal-luxury-styles--79)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Fine Art Photography, and Cinematic Editorials.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-fine-art-photography-and-cinematic-editorials--91)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Featuring Iconic Cairo Tower Vistas and Elegant Hijab Fashion.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-featuring-iconic-cairo-tower-vistas-and-elegant-hijab-fashion--94)

 [View all Portraits](https://st1.devad.io/help/en/docs/portraits/)

 

[4Profiles](https://st1.devad.io/help/en/docs/profiles/)  

- [Viral Gemini AI Prompts Ready to Copy & Paste for Profile, Cinematic Lighting, and Luxury Editorials.](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-lighting-and-luxury-editorials--76)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Profile Photos, Cinematic Street Style, and Moody Aesthetics](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-profile-photos-cinematic-street-style-and-moody-aesthetics--82)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Photos, LinkedIn Profiles, and Fashion Styles](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-photos-linkedin-profiles-and-fashion-styles--85)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Profiles, Men’s Style, and LinkedIn](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-profiles-mens-style-and-linkedin--88)

 [View all Profiles](https://st1.devad.io/help/en/docs/profiles/)

 

[17Products](https://st1.devad.io/help/en/docs/products/)  

- [Viral Gemini AI Prompts Ready to Copy & Paste for High-Converting Resistance Bands Product Photography](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-high-converting-resistance-bands-product-photography--97)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Pop-Art Geometric Pizza Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-pop-art-geometric-pizza-product-style-for-e-commerce--100)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Cinematic Gaming Headset Product Styles](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-cinematic-gaming-headset-product-styles--103)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Romantic Feminine Lipstick Flat Lay Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-romantic-feminine-lipstick-flat-lay-style-for-e-commerce--106)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Bright Energetic Home Workout Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-bright-energetic-home-workout-product-style-for-e-commerce--109)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Trendy Outfit Grid Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-trendy-outfit-grid-product-style-for-e-commerce--112)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Backlit Keyboard Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-backlit-keyboard-product-style-for-e-commerce--115)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Copy-Paste AI Image Prompts: Ultra-Detailed Macro Gourmet Truffle Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-copy-paste-ai-image-prompts-ultra-detailed-macro-gourmet-truffle-product-style-for-e-commerce--118)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Technical Armrest Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-technical-armrest-product-style-for-e-commerce--121)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Technical Macro Suitcase Wheel Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-technical-macro-suitcase-wheel-product-style-for-e-commerce--124)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Intricate Mechanical Watch Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-intricate-mechanical-watch-product-style-for-e-commerce--127)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Artistic Macro Burning Wick Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-artistic-macro-burning-wick-product-style-for-e-commerce--130)

- [Viral Gemini AI Prompts Ready to Copy & Paste for Moody Pinterest Aesthetic Sofa Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-moody-pinterest-aesthetic-sofa-product-style-for-e-commerce--133)

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[1Content](https://st1.devad.io/help/en/docs/content/)  

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## Browse these Docs

 

[Help Center](https://st1.devad.io/help/en/)  › [Docs](https://st1.devad.io/help/en/docs/)  › [Settings Area](https://st1.devad.io/help/en/docs/settings-area/)  › Mobile App & Other Settings

Docs

# Mobile App & Other Settings

This section contains help for This section contains help for Mobile App and other features not listed above. The CHAT.devad.io admin area is a PWA,…

 

Abdullah HA

 

This section contains help for This section contains help for Mobile App and other features not listed above.

 

---

 

 

## Progressive Web App

 

The CHAT.devad.io admin area is a PWA, which means that you can install it on desktop, Mac, iPhone, or mobile devices and use it like a fully-functional app. Note: This feature is optimized for Google Chrome and Safari. The PWA is supported on all versions of CHAT.devad.io.

 

#### **Desktop installation**

 

Enter in your admin area (e.g. https://chat.devad.io), and click the **+** icon on the top right of the URL bar of your Chrome browser. If you are using the WordPress version see the information below. [](https://st1.devad.io/help/en/docs/media/docs/pwa.jpg)

 

#### **Mobile installation – Android – Cloud version only – Not recommended**

 

If you are using the [cloud version](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#cloud-version)  of CHAT.devad.io on Android you can use the apps available on Google Play. We recommend using the PWA instead of the Android app to have the latest features and updates. 

 [Google Play](https://play.google.com/store/apps/details?id=chat.devad.io.cloud.twa)

 

#### **Mobile installation – Android and Windows – All versions**

 

- Enter in your admin area with Google Chrome (https://chat.devad.io/)
 
- Open your browser’s settings.
 
- Scroll down and tap **Add to Home screen.**
 
- Confirm by tapping Add.

 

#### **Mobile installation – iPhone or Mac – All versions**

 

- Enter in your admin area with Safari ( https://chat.devad.io/)
 
- Press the **Share** button and select **Add to Home Screen** from the popup.
 
- Tap **Add** in the top right corner to finish installing the PWA.

 

---

 

---

 

 

## Keyboard shortcuts

 

Admin area keyboard shortcuts are enabled on both PC and MAC and work as follows:

 

| Shortcut | Description |
| --- | --- |
| or | Confirm or close a dialog alert; the same as clicking                                             OK. |
| or | Decline a dialog alert and close it. |
| SHIFT + ENTER or | Add a line break to a message. This only works for the admin editor. |
|  | Close a lightbox. |
|  | In the admin conversations area, archive a conversation, or delete it. |
|  | In the admin conversations area, navigate between the conversations of the                                             list. |
|  | In the admin users area, navigate between the users. |
|  | Paste an image from the clipboard and send it as message. |
|  | To select multiple conversations in the conversations list of the admin                                             area, hold down the CTRL key while clicking each one.                                             You can then perform bulk actions like archiving, deleting, marking as read                                             or unread, and more on all selected conversations. |

 

 

 

## URL parameters

 

#### **Front-end chat**

 

URL parameters allow the chat to perform specific actions on page load. To use them, append the URL parameters below to any URL on your website that displays the chat. Ex. https://example.com/?conversation=1234

 

| URL parameter | Description |
| --- | --- |
|  | Login an existing user. Replace TOKEN with the user’s token. Get it from the                                             user’s profile box in the admin area. |
|  | Open a conversation. Replace ID with the conversation ID.                                             The attribute token is required for not logged in users. |
|  | Open the chat. |

 

#### **Admin area**

 

URL parameters allow the administration area to perform specific actions on page load. To use them, append the URL parameters below to your admin URL. Ex. **https://chat.devad.io/?conversation=1234**.

 

| URL parameter | Description |
| --- | --- |
|  | Open a conversation of the conversations area. Replace ID with the                                             conversation ID. |
|  | Open the profile box of a user. Replace ID with the user ID. |
|  | Open a setting of the settings area. Replace ID with the setting ID. |
|  | Open a report of the reports area. Replace ID with the report ID. |
|  | Open an area of the admin. Replace name with: conversations, users,                                             settings, reports. |
| ?login_email=email&login_password=password | Login an existing agent or user automatically.                                             Replace email with the account email and password with the                                             account password. |

 

## Logs

 

- You can enable the log file from **Settings > Miscellaneous > Logs**. This feature is not available in the [cloud version](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#cloud-version) .
 
- The log file is saved in the CHAT.devad.io installation directory.
 
- The logs record the following actions of agents and administrators: message sent, message deleted, conversation archived, conversation deleted, conversation restored, conversation assigned to an agent, conversation assigned to a [department](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#departments) , user updated, user deleted.

 

## Security

 

Security is critical here at CHAT.devad.io. We work with security experts who perform periodic security audits. We continually implement the latest security technologies and stay up-to-date on the latest security threats. Find below some of the security measures that have been implemented in CHAT.devad.io.

 

#### **IP ban**

 

CHAT.devad.io permits a maximum of 10 unsuccessful login attempts within an hour. In case the limit is exceeded by a user, admin, or agent, they will be unable to access their account or the admin area for a period of 1 hour. This blocking mechanism is based on the user’s IP address and serves to deter brute force attacks aimed at uncovering login credentials. If you encounter the “Too many login attempts. Please retry again in a few hours.” error, you have two options: either wait for a few hours or make changes to the CHAT.devad.io database by deleting the **ip-ban** row from the **sb_settings** table.

 

#### **XSS injection protection**

 

To prevent XSS injection protection attacks, all sensitive user inputs undergo sanitization.

 

#### **Cross-Site Request Forgery (CSRF) protection**

 

To prevent CSRF attacks, all requests are validated by checking the login cookie and the client-side login string.

 

#### **Active sessions termination on user update**

 

Whenever the password or the details for an admin or agent is changed, all active sessions are automatically logged out when sensitive operations are executed or after 1 hour.

 

#### **AES-256-bit encryption**

 

We use 256-bit AES encryption to encrypt sensitive data such as active session login data.

 

#### **Password by filename protection**

 

CHAT.devad.io ensures that all uploads are renamed with a random alphanumeric string prepended to the original file name to prevent discovery of the URL and unauthorized download of the uploaded file. Kindly note that, for this feature to function properly, your server must prohibit directory listing.

 

---

 

 

## Performance

 

CHAT.devad.io is one of the fastest support systems on the market. Its JavaScript and CSS file sizes are significantly smaller than those of most competitors, ensuring faster load times. Server-side performance is equally impressive. The system is extremely lightweight, built without frameworks or unnecessary code. It’s modular, minimal, and fully optimized for maximum performance. Nevertheless, you can further improve performance from **Settings > Miscellaneous > Performance optimization**. Below is a description of each available optimization setting.

 

- **Minify JS**: Enable loading of minified JavaScript and CSS files for the front-end chat widget to reduce file size and improve loading speed.
 
- **Disable reports**: Disable the reports area and stop recording report data. This prevents the system from consuming resources to collect and store report-related information.
 
- **Disable articles**: Disable the articles area and article functionality. This reduces resource usage by preventing the system from loading articles on both the admin and client sides.
 
- **Archive old messages**: Move messages older than the specified interval to a dedicated database backup table. Archived messages and their associated conversations will no longer appear in the admin or user conversation areas. However, if a user sends a new message in the future, the system will automatically restore the conversation and its message history. You can also manually access and restore archived conversations at any time by opening the user’s profile and selecting the archived conversation. Activate this feature if you handle a large volume of messages (in the millions). It will drastically improve performance.

 

---

 

 

## Customization

 

You can fully edit the source code of CHAT.devad.io Web and WordPress versions. See the [terms of service](https://st1.devad.io/help/en/docs/terms-of-service)  for more details. The cloud version source code is not editable, but you can customize it by using the [JavaScript API](https://st1.devad.io/help/en/docs/docs/api/js)  and the [Web API](https://st1.devad.io/help/en/docs/docs/api/web) , or with JavaScript and CSS. The chat widget does not use an iframe, so you can easily customize it with JavaScript and CSS.

 

## Hire us

 

If you want us to customize CHAT.devad.io for you, please contact us and send us your requirements. We will provide you with a quote based on the complexity of the work. Our hourly rate is 25 USD. Contact us throught the chat here on the right bottom corner of the page or use the Devad contact page. We usually reply within 24 hours.

 

Use this page

 [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fdocs%2Fsettings-area%2Fmobile-app-other-settings--212%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fdocs%2Fsettings-area%2Fmobile-app-other-settings--212%20and%20answer%20questions%20about%20the%20content.)

 

On this page

[Progressive Web App](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-53c3502) [Keyboard shortcuts](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-2321217) [URL parameters](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-e9ce443) [Logs](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-329eb78) [Security](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-20c3a6e) [Performance](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-861b62c) [Customization](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-7ef5677) [Hire us](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212#gspb-heading-id-gsbp-e78d613)

 

## Keep exploring

[### Conversation Management System

Here is the full, SEO-optimized, and expanded article based on your documentation. I have utilized the specific GreenShift and WordPress blocks you provided to ensure…](https://st1.devad.io/help/en/docs/settings-area/conversation-management-system--163) [### Articles & Tickets Sections

Knowledge Base &amp; Ticket Management Expand your customer support capabilities beyond real-time chat. This guide covers two essential modules:&nbsp;Articles&nbsp;and&nbsp;Tickets. Learn how to build a searchable Knowl...](https://st1.devad.io/help/en/docs/settings-area/articles-tickets-sections--45) [### Automations & Cron Job

Cron job CHAT.devad.io tries to process emails via cron jobs every 60 seconds, details here. If you&#8217;re using the cloud version the cron job is already activated by default and it will run at least once every...](https://st1.devad.io/help/en/docs/settings-area/automations-cron-job--48) [### Department Settings & Configuration

Department Settings & Configuration Organizing your support team into departments ensures that user inquiries are handled by the right experts. You can configure department behavior…](https://st1.devad.io/help/en/docs/settings-area/department-settings-configuration--167)

  

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