--- title: "How to Create and Keep WhatsApp Business Account Healthy - Devad CHAT Docs — Devad" url: "https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87" --- [Skip to content](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#main-content) [![Devad.io](https://st1.devad.io/brand/logo-devad-white-mode-v3.png)](https://st1.devad.io) [Home](https://st1.devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://st1.devad.io/pricing) [](https://st1.devad.io/help#hc-search) [Agent view](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87.md) [Docs](https://st1.devad.io/help/en/docs/) [Guides](https://st1.devad.io/help/en/guides/) [Changelog](https://st1.devad.io/help/en/changelog/) Browse these Docs [12Ai Agentic Chatbot](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/) - [AI Agent & Chatbot for Automated Appointment & Booking System](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--26) - [AI & Chatbot Builder](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--32) - [Google Calendar & TidyCal Integrations with Chatbot](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/appointments-with-google-calendar-or-tidycal--42) - [AI & Chatbot Builder](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--172) - [Flows Builder & External API](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/flows-builder-external-api--72) - [Google Integration & AI Features](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/google-integration-ai-features--78) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://st1.devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--216) - 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[AI Agentic Chatbot Features](https://st1.devad.io/help/en/docs/features-use-cases/ai-agentic-chatbot--18) - [Appointments, Reservations, and meeting Scheduling](https://st1.devad.io/help/en/docs/features-use-cases/appointments-reservations-and-meeting-scheduling--37) - [Customer Support Features](https://st1.devad.io/help/en/docs/features-use-cases/customer-support-features--60) - [Marketing Feautres for Any Business](https://st1.devad.io/help/en/docs/features-use-cases/marketing-feautres-for-any-business--105) [View all Features Use Cases](https://st1.devad.io/help/en/docs/features-use-cases/) [3POST App](https://st1.devad.io/help/en/docs/post-devad-io-docs/) - [POST.devad.io Analytics Guides](https://st1.devad.io/help/en/docs/post-devad-io-docs/post-devad-io-analytics-guides--4) - [POST.devad.io Features Guides](https://st1.devad.io/help/en/docs/post-devad-io-docs/post-devad-io-features-guides--12) - [AI Agent Skill: one Prompt to Post Everywhere](https://st1.devad.io/help/en/docs/post-devad-io-docs/ai-agent-skill-one-prompt-to-post-everywhere--20) [19Settings Area](https://st1.devad.io/help/en/docs/settings-area/) - [Conversation Management System](https://st1.devad.io/help/en/docs/settings-area/conversation-management-system--163) - [Articles & Tickets Sections](https://st1.devad.io/help/en/docs/settings-area/articles-tickets-sections--45) - [Automations & Cron Job](https://st1.devad.io/help/en/docs/settings-area/automations-cron-job--48) - [Department Settings & Configuration](https://st1.devad.io/help/en/docs/settings-area/department-settings-configuration--167) - [Notifications Management](https://st1.devad.io/help/en/docs/settings-area/notifications-management--170) - [Conversation Management System](https://st1.devad.io/help/en/docs/settings-area/conversation-management-system--57) - [Department Settings & Configuration](https://st1.devad.io/help/en/docs/settings-area/department-settings-configuration--63) - [Departments, Queue and routing](https://st1.devad.io/help/en/docs/settings-area/departments-queue-and-routing--66) - [Email, Newsletter, SMS, & Notifications](https://st1.devad.io/help/en/docs/settings-area/email-notifications-sms--69) - [Miscellaneous: More Features & settings](https://st1.devad.io/help/en/docs/settings-area/more-features-settings--184) - [Language and Translations](https://st1.devad.io/help/en/docs/settings-area/language-and-translations--201) - [Articles & Tickets Sections](https://st1.devad.io/help/en/docs/settings-area/articles-tickets-sections--203) - [Departments, Queue and routing](https://st1.devad.io/help/en/docs/settings-area/departments-queue-and-routing--205) - [Language and Translations](https://st1.devad.io/help/en/docs/settings-area/language-and-translations--102) - [Automations & Cron Job](https://st1.devad.io/help/en/docs/settings-area/automations-cron-job--209) - [Mobile App & Other Settings](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--108) - [Miscellaneous: More Features & settings](https://st1.devad.io/help/en/docs/settings-area/more-features-settings--111) - [Mobile App & Other Settings](https://st1.devad.io/help/en/docs/settings-area/mobile-app-other-settings--212) - [Notifications Management](https://st1.devad.io/help/en/docs/settings-area/notifications-management--117) [View all Settings Area](https://st1.devad.io/help/en/docs/settings-area/) [9Setup Basics](https://st1.devad.io/help/en/docs/setup-basics/) - [Chat & Conversations](https://st1.devad.io/help/en/docs/setup-basics/chat-conversations--51) - [Having problems?](https://st1.devad.io/help/en/docs/setup-basics/having-problems--81) - [Plans & Pricing](https://st1.devad.io/help/en/docs/setup-basics/plans-pricing--193) - [Users & Access](https://st1.devad.io/help/en/docs/setup-basics/users-access--195) - [Chat & Conversations](https://st1.devad.io/help/en/docs/setup-basics/chat-conversations--197) - [Having problems?](https://st1.devad.io/help/en/docs/setup-basics/having-problems--199) - [Installing CHAT Widget](https://st1.devad.io/help/en/docs/setup-basics/installing-chat-widget--99) - [Plans & Pricing](https://st1.devad.io/help/en/docs/setup-basics/plans-pricing--126) - [Users & Access](https://st1.devad.io/help/en/docs/setup-basics/users-access--144) [View all Setup Basics](https://st1.devad.io/help/en/docs/setup-basics/) [10Whatsapp](https://st1.devad.io/help/en/docs/whatsapp/) - [How to Create and Keep WhatsApp Business Account Healthy](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--153) - [WhatsApp Templates & Flows](https://st1.devad.io/help/en/docs/whatsapp/how-to-use-whatsapp-templates-in-chat-devad-io--159) - [Connect WhatsApp Business With CHAT.devad.io](https://st1.devad.io/help/en/docs/whatsapp/connect-whatsapp-business-with-chat-devad-io--54) - [How to Connect WhatsApp Twilio to Chat.devad.io](https://st1.devad.io/help/en/docs/whatsapp/how-to-connect-whatsapp-twilio-to-chat-devad-io--84) - [How to Create and Keep WhatsApp Business Account Healthy](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87) - [Setting Up Your 360dialog Account](https://st1.devad.io/help/en/docs/whatsapp/setting-up-your-360dialog-account--132) - [WhatsApp Shop](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-shop--228) - [WhatsApp Shop](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-shop--147) - [WhatsApp Templates & Flows](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-templates--148) - [WhatsApp voice & video calls](https://st1.devad.io/help/en/docs/whatsapp/whatsapp-voice-video-calls--149) [View all Whatsapp](https://st1.devad.io/help/en/docs/whatsapp/) [5More Integrations](https://st1.devad.io/help/en/docs/more-integrations/) - [WordPress Integration](https://st1.devad.io/help/en/docs/more-integrations/full-wordpress-integration--75) - [How To Export and Import Users in CHAT.devad.io Safely](https://st1.devad.io/help/en/docs/more-integrations/how-to-export-and-import-users-in-chat-devad-io-safely--93) - [More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat](https://st1.devad.io/help/en/docs/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--114) - [OpenCart](https://st1.devad.io/help/en/docs/more-integrations/opencart--123) - [Shopify Integration](https://st1.devad.io/help/en/docs/more-integrations/shopify-integration--135) [View all More Integrations](https://st1.devad.io/help/en/docs/more-integrations/) [3Facebook Instagram Messenger](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/) - [Messenger (Facebook & Instagram) Setup](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90) - [Reply Comments & DM for Comments](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--129) - [Reply Comments & DM for Comments](https://st1.devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--233) [2General](https://st1.devad.io/help/en/docs/general/) - [Chat](https://st1.devad.io/help/en/docs/general/chat--96) - [User Management](https://st1.devad.io/help/en/docs/general/user-management--141) [1Telegram](https://st1.devad.io/help/en/docs/telegram/) - [Telegram AI Agent & Chatbot Setup](https://st1.devad.io/help/en/docs/telegram/telegram-ai-agent-chatbot-setup--138) [1Twitter X](https://st1.devad.io/help/en/docs/twitter-x/) - [X (Twitter) AI Agent & Chatbot Setup](https://st1.devad.io/help/en/docs/twitter-x/x-twitter-ai-agent-chatbot-setup--150) [4Ecommerce Features](https://st1.devad.io/help/en/docs/ecommerce-features/) - [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://st1.devad.io/help/en/docs/ecommerce-features/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--188) - [Email, Newsletter, SMS, & Notifications](https://st1.devad.io/help/en/docs/ecommerce-features/email-notifications-sms--207) - [AI Agentic Chatbot Features](https://st1.devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214) - [Customer Support Features](https://st1.devad.io/help/en/docs/ecommerce-features/customer-support-features--239) [View all Ecommerce Features](https://st1.devad.io/help/en/docs/ecommerce-features/) [2Lead Gen Features](https://st1.devad.io/help/en/docs/lead-gen-features/) - [Google Calendar & TidyCal Integrations with Chatbot](https://st1.devad.io/help/en/docs/lead-gen-features/appointments-with-google-calendar-or-tidycal--222) - [Appointments, Reservations, and meeting Scheduling](https://st1.devad.io/help/en/docs/lead-gen-features/appointments-reservations-and-meeting-scheduling--224) [1Marketing Features](https://st1.devad.io/help/en/docs/marketing-features/) - [Marketing Feautres for Any Business](https://st1.devad.io/help/en/docs/marketing-features/marketing-feautres-for-any-business--237) [1Business Themes](https://st1.devad.io/help/en/docs/business-themes/) - [Business Page Templates](https://st1.devad.io/help/en/docs/business-themes/business-page-templates--34) [19Portraits](https://st1.devad.io/help/en/docs/portraits/) - [How to Create Editorial Portrait 4k for Free](https://st1.devad.io/help/en/docs/portraits/how-to-create-editorial-portrait-4k-for-free--3) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: The Ultimate Cinematic Men’s Fashion Collection](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-the-ultimate-cinematic-mens-fashion-collection--19) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Studio Fashion, and Graphic Art](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-studio-fashion-and-graphic-art--27) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits of Men and Majestic Horses](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-of-men-and-majestic-horses--33) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Art, and Surreal Fashion Photography](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-art-and-surreal-fashion-photography--38) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cozy Interiors, and Cinematic Morning Vibes](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cozy-interiors-and-cinematic-morning-vibes--43) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Men’s Fashion, and Photorealistic Lifestyle Shots](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-mens-fashion-and-photorealistic-lifestyle-shots--46) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Lifestyle, and Professional Branding](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-lifestyle-and-professional-branding--49) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Epic Adventures, and Cinematic Landscapes](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-epic-adventures-and-cinematic-landscapes--52) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, 3D Optical Illusions, and Urban Surrealism](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-3d-optical-illusions-and-urban-surrealism--55) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic Urban Styles](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-urban-styles--58) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Streetwear, and Surreal Editorials.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-streetwear-and-surreal-editorials--61) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Vogue-Style Covers](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-vogue-style-covers--64) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Travel, and Realistic Lifestyle Shots](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-travel-and-realistic-lifestyle-shots--67) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic 3D Art](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-3d-art--70) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Luxury Styles, and Creative Avatars](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-luxury-styles-and-creative-avatars--73) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: Men’s Fashion & Coastal Luxury Styles](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-mens-fashion-coastal-luxury-styles--79) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Fine Art Photography, and Cinematic Editorials.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-fine-art-photography-and-cinematic-editorials--91) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Featuring Iconic Cairo Tower Vistas and Elegant Hijab Fashion.](https://st1.devad.io/help/en/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-featuring-iconic-cairo-tower-vistas-and-elegant-hijab-fashion--94) [View all Portraits](https://st1.devad.io/help/en/docs/portraits/) [4Profiles](https://st1.devad.io/help/en/docs/profiles/) - [Viral Gemini AI Prompts Ready to Copy & Paste for Profile, Cinematic Lighting, and Luxury Editorials.](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-lighting-and-luxury-editorials--76) - [Viral Gemini AI Prompts Ready to Copy & Paste for Profile Photos, Cinematic Street Style, and Moody Aesthetics](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-profile-photos-cinematic-street-style-and-moody-aesthetics--82) - [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Photos, LinkedIn Profiles, and Fashion Styles](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-photos-linkedin-profiles-and-fashion-styles--85) - [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Profiles, Men’s Style, and LinkedIn](https://st1.devad.io/help/en/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-profiles-mens-style-and-linkedin--88) [View all Profiles](https://st1.devad.io/help/en/docs/profiles/) [17Products](https://st1.devad.io/help/en/docs/products/) - [Viral Gemini AI Prompts Ready to Copy & Paste for High-Converting Resistance Bands Product Photography](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-high-converting-resistance-bands-product-photography--97) - [Viral Gemini AI Prompts Ready to Copy & Paste for Pop-Art Geometric Pizza Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-pop-art-geometric-pizza-product-style-for-e-commerce--100) - [Viral Gemini AI Prompts Ready to Copy & Paste for Cinematic Gaming Headset Product Styles](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-cinematic-gaming-headset-product-styles--103) - [Viral Gemini AI Prompts Ready to Copy & Paste for Romantic Feminine Lipstick Flat Lay Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-romantic-feminine-lipstick-flat-lay-style-for-e-commerce--106) - [Viral Gemini AI Prompts Ready to Copy & Paste for Bright Energetic Home Workout Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-bright-energetic-home-workout-product-style-for-e-commerce--109) - [Viral Gemini AI Prompts Ready to Copy & Paste for Trendy Outfit Grid Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-trendy-outfit-grid-product-style-for-e-commerce--112) - [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Backlit Keyboard Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-backlit-keyboard-product-style-for-e-commerce--115) - [Viral Gemini AI Prompts Ready to Copy & Paste for Copy-Paste AI Image Prompts: Ultra-Detailed Macro Gourmet Truffle Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-copy-paste-ai-image-prompts-ultra-detailed-macro-gourmet-truffle-product-style-for-e-commerce--118) - [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Technical Armrest Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-technical-armrest-product-style-for-e-commerce--121) - [Viral Gemini AI Prompts Ready to Copy & Paste for Technical Macro Suitcase Wheel Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-technical-macro-suitcase-wheel-product-style-for-e-commerce--124) - [Viral Gemini AI Prompts Ready to Copy & Paste for Intricate Mechanical Watch Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-intricate-mechanical-watch-product-style-for-e-commerce--127) - [Viral Gemini AI Prompts Ready to Copy & Paste for Artistic Macro Burning Wick Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-artistic-macro-burning-wick-product-style-for-e-commerce--130) - [Viral Gemini AI Prompts Ready to Copy & Paste for Moody Pinterest Aesthetic Sofa Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-moody-pinterest-aesthetic-sofa-product-style-for-e-commerce--133) - [Viral Gemini AI Prompts Ready to Copy & Paste for Chic Beauty-Influencer Hair Dryer Flat Lay Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-chic-beauty-influencer-hair-dryer-flat-lay-product-style-for-e-commerce--136) - [Viral Gemini AI Prompts Ready to Copy & Paste for Futuristic Cyberpunk Smartphone Product Photography](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-futuristic-cyberpunk-smartphone-product-photography--139) - [Viral Gemini AI Prompts Ready to Copy & Paste for Calming Conceptual Skincare Jar Product Style for E-commerce](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-calming-conceptual-skincare-jar-product-style-for-e-commerce--142) - [Viral Gemini AI Prompts Ready to Copy & Paste for Mini Fashionista Flat Lay Product Style](https://st1.devad.io/help/en/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-mini-fashionista-flat-lay-product-style--145) [View all Products](https://st1.devad.io/help/en/docs/products/) [1Content](https://st1.devad.io/help/en/docs/content/) - [How to use the Best & Cheapest AI Content Writing Tool AI.devad.io](https://st1.devad.io/help/en/docs/content/how-to-use-the-best-cheapest-ai-content-writing-tool-ai-devad-io--11) ## Browse these Docs [Help Center](https://st1.devad.io/help/en/) › [Docs](https://st1.devad.io/help/en/docs/) › [Whatsapp](https://st1.devad.io/help/en/docs/whatsapp/) › How to Create and Keep WhatsApp Business Account Healthy Docs # How to Create and Keep WhatsApp Business Account Healthy 🚀 WhatsApp Success Starts Here: The Essential Compliance Guide for Your Business Are you using the Meta Embedded Sign-Up through CHAT.devad.io to connect with customers on WhatsApp? To ensure uninterrupted service, ins... ### 🚀 WhatsApp Success Starts Here: The Essential Compliance Guide for Your Business Are you using the Meta Embedded Sign-Up through **CHAT.devad.io** to connect with customers on WhatsApp? To ensure uninterrupted service, instant approval, and maintain customer trust, it’s vital to comply with Meta’s policies. This guide outlines the key best practices your business must follow to prevent account suspension and setup delays. --- ### 1. Setting Up Your Meta Business Portfolio (The Foundation) Your “Meta Business Portfolio” (often called the Business Manager Account) is the official identity Meta uses to verify your business. This is the central hub that manages your WhatsApp access. Getting this right is the first step in successful onboarding. ### 📝 Registration and Profile Information - **Use Accurate, Matching Information:** Every detail you provide must **exactly** match your official legal business documentation (registration certificate, tax ID forms). Inconsistencies lead to immediate rejection. - **Business Contact Details:** - Provide a valid business phone number that you can consistently access. - Use a professional email address, preferably one linked to your company domain (e.g., `info@yourbusiness.com`). - **Avoid Personal Accounts:** Always ensure you are working within a dedicated **Meta Business Account**; never attempt to link your personal Facebook or WhatsApp profile. - **Complete All Fields:** Do not leave any profile fields blank, even those marked as optional. ### 📄 Business Information Requirements Ensure your profile details are complete and match your legal records: - Business name (exactly as legally registered) - Complete business address with postal code - Business registration number (if applicable) - Tax ID/VAT number (if applicable) - Specific business category (choose the most accurate option) - Active website URL (must be active and related to your business) - Clear, professional business description --- ### 2. Essential Website Compliance Requirements Meta uses your website as the primary source to verify your legitimacy and compliance. A poor or incomplete website is one of the fastest ways to get your account rejected. ### 💻 Minimum Website Standards - **HTTPS is Mandatory:** Your site must have an SSL certificate (meaning the address starts with `https://`). HTTP sites are rejected. - **Fully Functional and Complete:** The site must be complete and easily navigable. Avoid “under construction” pages or broken links. - **Consistent Information:** The business name, address, and phone number displayed on your website must be perfectly consistent with the information in your Meta Business Portfolio. - **Mobile Responsive:** The website must function correctly on mobile devices. ### 🔑 Required Legal and Contact Pages Your website must clearly feature the following pages, which are crucial for compliance: - **Contact Information:** Must display complete, verifiable contact details (address, phone, email) that match your Meta account. - **Privacy Policy:** A comprehensive policy explaining how you collect, use, and protect customer data, compliant with local regulations. - **Terms of Service/Use:** Clear terms for customers using your services or products. - **Return/Refund Policy:** Required for all e-commerce or product-based businesses. --- ### 3. Best Practices for Your WhatsApp Phone Number The phone number is your connection to your customers. Meta is strict about what numbers are allowed on the WhatsApp Business Platform. ### 📞 Phone Number Selection - **Dedicated Business Number:** Do not use personal or temporary phone numbers. - **No Virtual Numbers (VOIP):** Meta rejects most Virtual Numbers, Voice over IP (VoIP), or Interactive Voice Response (IVR) numbers. You must use a standard, valid phone number capable of receiving SMS or voice calls from a telecom provider. - **Local and Current:** Use a phone number from the country where your business is registered. Ensure the phone number is active and easily accessible for verification. - **Business Ownership:** Ensure the phone bill or registration document for the number is clearly in your **business name**, not an individual’s. ### 🔐 Security Practices - **Two-Factor Authentication (2FA):** Always enable 2FA on your WhatsApp account for maximum security. - **Secure SIM Card:** Protect your SIM card to prevent unauthorized swaps or access. --- ### 4. Content and Catalog Guidelines What you sell and how you list it on WhatsApp are under strict review by Meta’s policies (WhatsApp Commerce Policy). ### 🚫 Prohibited Content You cannot use the WhatsApp Business Platform to facilitate the sale or transaction of certain products, including: - Adult services or content - Weapons, ammunition, or explosives - Illegal products or services (including recreational drugs) - Tobacco products - Prescription drugs or misleading healthcare claims - Cryptocurrency (digital currency trading) - Multi-level marketing (MLM) and “get-rich-quick” schemes ### 🛒 Catalog Management - **Accurate and High Quality:** Use clear, high-quality images and detailed product descriptions. - **Consistency:** Avoid listing products that are unavailable or using misleading descriptions. --- ### 5. Communication Best Practices Your communication behavior directly impacts your account health and prevents blocks. - **Respond Quickly:** Maintain a high quality score by responding to all customer messages within the **24-hour customer service window**. - **Be Professional:** Keep communication professional at all times. - **Use Approved Templates:** Any message you initiate **outside** the 24-hour window must use a pre-approved message template. - **Avoid Promotion (in non-promo templates):** Do not use sales language in templates designated for non-promotional use (e.g., shipping updates). --- ### 6. What to Do if Your Account is Disabled If your account is disabled or rejected, act quickly to resolve the issue: - **Appeal Immediately:** Use Meta’s appeal process available through your Business Manager. - **Provide Documentation:** Submit all required business verification documents immediately. - **Address Issues Directly:** Respond specifically to the reason given for the disablement or rejection. - **Be Patient:** Appeals typically take 3-7 business days. - **Contact CHAT.devad.io Support:** Reach out to our team at **CHAT.devad.io** for guidance specific to your situation. --- ### 7. Troubleshooting: Understanding Sign-Up Errors If you encounter issues during the Embedded Sign-Up process, here are common error messages and the steps you should take. ### Root Causes of Sign-Up Failure (The “Why”) Before examining specific error messages (Automatic Mode or even Manual Mode), ensure you’ve addressed these common issues: - **Invalid Phone Number:** You must use an active, standard mobile phone number (As Many virtual or VoIP numbers get rejected by WhatsApp). - **Onboarding Limits:** Meta limits the number of new accounts you can create until your main business portfolio is fully verified. If you hit a limit, you may need to wait or accelerate verification. - **Missing Compliance:** Your website, legal documents, or business information is incomplete or inconsistent. - **Lack of Admin Access:** The Facebook account used to sign up must have **full Admin access** to the relevant Meta Business Account - **Invalid account linking**. It could be due to non-approved or **pending**Whatsapp business account. for most cases of failing connecting Whatsapp with our CHAT App (CHAT.devad.io) your WhatsApp number, your display name, or WhatsApp Account Manager may be pending review. Approval typically takes a few days; if it takes longer, please contact Meta Support regarding your Business Manager via this link: [https://www.facebook.com/business-support-home/](https://www.facebook.com/business-support-home/) after getting approved please try connecting with CHAT App. if you dont want to wait, try using “Connecting with Whatsapp Business Mobile App” method. ### 🛑 Business Account Creation Errors | Error Message | Suggested Solution | | --- | --- | | An error occurred while processing this request. Please try again later. | Ensure you are using an active Facebook account or contact support for help. | | You have reached the limit for the number of Businesses you can create at this time. | Please use an existing Meta Business Account instead of trying to create a new one. | | Your Facebook account is too new to create a business account. | Use an existing active Facebook account, or wait a few hours (and actively use the new account during that time) before trying again. | | We limit how often you can post… to help protect the community from spam. | Your account may be flagged for suspicious activity. Use an existing, active Facebook account with no prior issues. | | You’re no longer allowed to use Facebook Products to advertise. | This indicates prior issues. Use an existing, active Facebook account with no prior advertising issues. | | Your payment account is disabled. | Contact Meta Support to resolve issues related to your payment account. | | The name you chose for your business isn’t valid. | Add a valid name that precisely matches the legal name of your business. | ### 💬 WhatsApp Business Account Creation Errors | Error Message | Suggested Solution | | --- | --- | | User does not have permission to create WhatsApp Business Accounts. | You need Admin level permission for the selected Business Account. Get Admin access or select an account where you already have it. | | You can only create a limited number WhatsApp Business Accounts before your business and WhatsApp account verification is complete. | You must start Business Verification in your Meta Business Manager. You can create additional accounts after verification is complete. | | We can’t verify the Meta Business Account that you selected. | The Business Account you selected doesn’t meet Meta’s policies. Check your Business Manager for reasons, resubmit verification, or select an already verified account. | | Something has gone wrong. You will need to contact support and try again. | This may be a temporary issue on Meta’s side. Try the sign-up flow again in a few minutes. | ### 📱 Phone Setup and Verification Errors | Error Message | Suggested Solution | | --- | --- | | Phone Number has been blocked. | Check alerts in your WhatsApp Manager for the reason and resolution. Contact support if you believe this is an error. | | You have already linked the maximum number of phone numbers allowed… | Contact support to request an increase in your phone number limit. | | This number is registered to an existing WhatsApp account. | The number is already in use (WhatsApp Messenger or Business App). You must deregister the number if you want to use it for the API, then wait up to 3 minutes and try again. | | Code couldn’t be verified: You tried to register this number too many times. | You have reached the verification attempt limit. Please wait and try again later. | | Your phone number doesn’t appear to be valid. | Double-check the number is correct. Ensure it is a standard, operational number from a telecom provider (no VOIP). Try again after 5 minutes. | | You have guessed too many times. | Wait for about 12 hours before trying to verify the number again. | For more details: [WhatsApp Embedded Signup Flow Errors](https://developers.facebook.com/documentation/business-messaging/whatsapp/embedded-signup/errors) Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fdocs%2Fwhatsapp%2Fhow-to-create-and-keep-whatsapp-business-account-healthy--87%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fdocs%2Fwhatsapp%2Fhow-to-create-and-keep-whatsapp-business-account-healthy--87%20and%20answer%20questions%20about%20the%20content.) On this page [🚀 WhatsApp Success Starts Here: The Essential Compliance Guide for Your Business](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-whatsapp-success-starts-here-the-essential-compliance-guide-for-your-business) [1. Setting Up Your Meta Business Portfolio (The Foundation)](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-1-setting-up-your-meta-business-portfolio-the-foundation) [📝 Registration and Profile Information](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-registration-and-profile-information) [📄 Business Information Requirements](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-business-information-requirements) [2. Essential Website Compliance Requirements](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-2-essential-website-compliance-requirements) [💻 Minimum Website Standards](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-minimum-website-standards) [🔑 Required Legal and Contact Pages](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-required-legal-and-contact-pages) [3. Best Practices for Your WhatsApp Phone Number](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-3-best-practices-for-your-whatsapp-phone-number) [📞 Phone Number Selection](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-phone-number-selection) [🔐 Security Practices](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-security-practices) [4. Content and Catalog Guidelines](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-4-content-and-catalog-guidelines) [🚫 Prohibited Content](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-prohibited-content) [🛒 Catalog Management](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-catalog-management) [5. Communication Best Practices](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-5-communication-best-practices) [6. What to Do if Your Account is Disabled](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-6-what-to-do-if-your-account-is-disabled) [7. Troubleshooting: Understanding Sign-Up Errors](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-7-troubleshooting-understanding-sign-up-errors) [Root Causes of Sign-Up Failure (The “Why”)](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-root-causes-of-sign-up-failure-the-why) [🛑 Business Account Creation Errors](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-business-account-creation-errors) [💬 WhatsApp Business Account Creation Errors](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-whatsapp-business-account-creation-errors) [📱 Phone Setup and Verification Errors](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87#how-to-create-and-keep-whatsapp-business-account-healthy-phone-setup-and-verification-errors) ## Keep exploring [### Connect WhatsApp Business With CHAT.devad.io CHAT.devad.io provides many flexible option to connect your WhatsApp Business Number WhatsApp Integration Options: To install and connect WhatsApp with CHAT App, you have four…](https://st1.devad.io/help/en/guides/whatsapp/connect-whatsapp-business-with-chat-devad-io--152) [### How to Create and Keep WhatsApp Business Account Healthy 🚀 WhatsApp Success Starts Here: The Essential Compliance Guide for Your Business Are you using the Meta Embedded Sign-Up through CHAT.devad.io to connect with customers…](https://st1.devad.io/help/en/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--153) [### Setting Up Your 360dialog Account Setting Up Your 360dialog Account If you don’t have a WhatsApp Business Account yet, don’t worry. The process is straightforward. You’ll need to sign upfor…](https://st1.devad.io/help/en/guides/whatsapp/setting-up-your-360dialog-account--156) [### How to Connect WhatsApp Twilio to Chat.devad.io Twilio Account Setup To get started, you need a Twilio account. Go to the Twilio Signup Page and create a new account. Once signed up,…](https://st1.devad.io/help/en/guides/whatsapp/how-to-connect-whatsapp-twilio-to-chat-devad-io--158) Help Center search ## Find an answer yourself Searching Docs only. Type at least 2 characters to search. 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