--- title: "More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat - Devad CHAT Guides — Devad" url: "https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179" --- [Skip to content](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#main-content) [![Devad.io](https://st1.devad.io/brand/logo-devad-white-mode-v3.png)](https://st1.devad.io) [Home](https://st1.devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://st1.devad.io/pricing) [](https://st1.devad.io/help#hc-search) [Agent view](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179.md) [Docs](https://st1.devad.io/help/en/docs/) [Guides](https://st1.devad.io/help/en/guides/) [Changelog](https://st1.devad.io/help/en/changelog/) Browse these Guides [11POST platform connections](https://st1.devad.io/help/en/guides/platform-connections/) - [Connect Discord Webhook to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/discord-webhook--243) - [Connect Slack Webhook to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/slack-webhook--244) - [Connect Bluesky Profile to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/bluesky-profile--245) - [Connect WordPress CMS to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/wordpress-cms--246) - [Connect Ghost CMS to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/ghost-cms--247) - [Connect OpenCart v3 Articles to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/opencart-v3-articles--248) - [Connect Dev.to Article to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/devto-article--249) - [Connect Mastodon Custom Instance to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/mastodon-custom--250) - [Connect Listmonk Campaign to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/listmonk-campaign--251) - [Connect Hashnode Post to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/hashnode-post--252) - [Connect Medium Post to Devad POST](https://st1.devad.io/help/en/guides/platform-connections/medium-post--253) [View all POST platform connections](https://st1.devad.io/help/en/guides/platform-connections/) [1Setup Basics](https://st1.devad.io/help/en/guides/setup-basics/) - [Installing CHAT Widget](https://st1.devad.io/help/en/guides/setup-basics/installing-chat-widget--192) [1WEB App](https://st1.devad.io/help/en/guides/web-devad-io-docs/) - [How to add analytics / pixel tools and customizing the design](https://st1.devad.io/help/en/guides/web-devad-io-docs/how-to-add-analytics-pixel-tools-and-customizing-the-design--24) [4Whatsapp](https://st1.devad.io/help/en/guides/whatsapp/) - [Connect WhatsApp Business With CHAT.devad.io](https://st1.devad.io/help/en/guides/whatsapp/connect-whatsapp-business-with-chat-devad-io--152) - [Setting Up Your 360dialog Account](https://st1.devad.io/help/en/guides/whatsapp/setting-up-your-360dialog-account--156) - [How to Connect WhatsApp Twilio to Chat.devad.io](https://st1.devad.io/help/en/guides/whatsapp/how-to-connect-whatsapp-twilio-to-chat-devad-io--158) - [WhatsApp voice & video calls](https://st1.devad.io/help/en/guides/whatsapp/whatsapp-voice-video-calls--231) [View all Whatsapp](https://st1.devad.io/help/en/guides/whatsapp/) [2More Integrations](https://st1.devad.io/help/en/guides/more-integrations/) - [More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179) - [How To Export and Import Users in CHAT.devad.io Safely](https://st1.devad.io/help/en/guides/more-integrations/how-to-export-and-import-users-in-chat-devad-io-safely--242) [1Facebook Instagram Messenger](https://st1.devad.io/help/en/guides/facebook-instagram-messenger/) - [Messenger (Facebook & Instagram) Setup](https://st1.devad.io/help/en/guides/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--162) [1Telegram](https://st1.devad.io/help/en/guides/telegram/) - [Telegram AI Agent & Chatbot Setup](https://st1.devad.io/help/en/guides/telegram/telegram-ai-agent-chatbot-setup--177) [1Twitter X](https://st1.devad.io/help/en/guides/twitter-x/) - [X (Twitter) AI Agent & Chatbot Setup](https://st1.devad.io/help/en/guides/twitter-x/x-twitter-ai-agent-chatbot-setup--175) [3Ecommerce Features](https://st1.devad.io/help/en/guides/ecommerce-features/) - [Shopify Integration](https://st1.devad.io/help/en/guides/ecommerce-features/shopify-integration--181) - [WordPress Integration](https://st1.devad.io/help/en/guides/ecommerce-features/full-wordpress-integration--183) - [OpenCart](https://st1.devad.io/help/en/guides/ecommerce-features/opencart--236) [1Lead Gen Features](https://st1.devad.io/help/en/guides/lead-gen-features/) - [AI Agent & Chatbot for Automated Appointment & Booking System](https://st1.devad.io/help/en/guides/lead-gen-features/ai-agent-chatbot-for-automated-appointment-booking-system--187) [2Setup & Basics](https://st1.devad.io/help/en/guides/setup-basics2/) - [How to connect to you domain with Landing page or Store](https://st1.devad.io/help/en/guides/setup-basics2/how-to-connect-to-you-domain-with-landing-page-or-whatsapp-store--16) - [Portfolio Showcase Theme – Complete Setup Guide](https://st1.devad.io/help/en/guides/setup-basics2/portfolio-showcase-theme-complete-setup-guide--41) [1Business Themes](https://st1.devad.io/help/en/guides/business-themes/) - [How to create Landing Page in less than one hour](https://st1.devad.io/help/en/guides/business-themes/how-to-create-landing-page-in-less-than-one-hour--8) [1Store Themes](https://st1.devad.io/help/en/guides/store-themes/) - [How to create Online Store in less than one hour](https://st1.devad.io/help/en/guides/store-themes/how-to-create-online-store-in-less-than-one-hour--30) ## Browse these Guides [Help Center](https://st1.devad.io/help/en/) › [Guides](https://st1.devad.io/help/en/guides/) › [More Integrations](https://st1.devad.io/help/en/guides/more-integrations/) › More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat Guides # More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat Slack Integration & Synchronization The Slack integration empowers your team to handle customer support directly from your existing Slack workspace. By synchronizing the two platforms,… Abdullah HA ## Slack Integration & Synchronization The Slack integration empowers your team to handle customer support directly from your existing Slack workspace. By synchronizing the two platforms, messages sent from Slack are mirrored in the chat dashboard, and user replies are pushed to Slack in real-time. ## How to Setup Slack 1 ## Install & Activate Navigate to **Settings > Apps**, locate **Slack**, and enter your license key to install the application. If you are using the Cloud version, simply click **Active**. 2 ## Synchronize Workspace Go to **Settings > Slack** and click the **Synchronize now** button. Follow the authentication prompts to connect your specific Slack workspace. 3 ## Channel Configuration Select a **Public Channel** (e.g., #general) to receive notifications. If you encounter issues, ensure you chose a public channel during the initial sync. If not, re-sync and select the correct channel type. ### Troubleshooting Slack Issues Cannot Reply from Slack Navigate to `/script/apps/slack/post.php` in your browser to verify connectivity. Additionally, check your Slack **Workspace Settings > Permissions** and ensure that “Anyone can create public channels” is enabled. If problems persist, contact Slack support. Sync Not Working This usually happens if a private channel was selected. Restart the synchronization process and strictly select a **Public Channel** (like #general). ## OpenCart Integration This integration supports OpenCart 3 and OpenCart Multistore. It embeds the chat widget and synchronizes logged-in customer data automatically. ## OpenCart Setup Guide 1 ## App Installation Install the OpenCart app via **Settings > Apps**. Go to **Settings > OpenCart** and fill in your store URL and database details. 2 ## API Configuration In OpenCart Admin, navigate to **System > Users > API**. Edit the “Default” user, generate an **API Key**, enable the Status, and ensure your server IP is added to the allowed IP list. 3 ## Edit Controller File Edit `catalog/controller/common/header.php` via FTP. Insert the following code block inside the `$data` variable definition: ~~~ $data['script'] = $this->customer->getFirstName() ? 'var SB_DEFAULT_USER = { first_name: "' . $this->customer->getFirstName() . '", last_name: "' . $this->customer->getLastName() . '", email: "' . $this->customer->getEmail() . '", extra: { opencart_id: ["' . $this->customer->getId() . '|' . (isset($_COOKIE['OCSESSID']) ? $_COOKIE['OCSESSID'] : '') . '", "Open Cart ID"], phone: ["' . $this->customer->getTelephone() . '", "Phone"], opencart_store: ["' . $this->config->get('config_name') . '", "OpenCart Store"], opencart_store_url: ["' . $_SERVER['HTTP_HOST'] . '", "OpenCart Store URL"] } };' : ''; ~~~ 4 ## Update Template & API Edit `catalog/view/theme/default/template/common/header.twig` (or your active theme folder). Add `` inside the `` tag. Finally, download the `sb.php` file from the installation package and upload it to `catalog/controller/api/`. ## Active eCommerce Integration For Active eCommerce CMS users, this integration enables chat features and supports “Sellers Chat” for multi-vendor marketplaces. **Note: Not compatible with the Cloud version.** - **App Setup:** Activate the App and enter your database details. Retrieve the **Secret Key** (APP_KEY) from your website’s root `.env` file. - **Code Integration:** Edit the file `\resources\views\frontend\inc\footer.blade.php`. Insert the code below immediately after the `` tag. Replace `[YOUR-SITE]` with your actual chat installation URL. ~~~ @php $sb_code = ''; $sb_cart = false; if (Auth::check() && !isAdmin()) $sb_code = 'var SB_AECOMMERCE_ACTIVE_USER = '. Auth::user()->id. ';'; if (isset($detailedProduct)) $sb_code.= 'var SB_DEFAULT_AGENT = "aecommerce-'. $detailedProduct->user->id. '";'; if (auth()->user() != null) $sb_cart = \App\Models\Cart::where('user_id', Auth::user()->id)->get(); else { $temp_user_id = Session()->get('temp_user_id'); if ($temp_user_id) { $sb_cart = \App\Models\Cart::where('temp_user_id', $temp_user_id)->get(); }} if ($sb_cart && count($sb_cart) > 0) { $sb_code.= 'var SB_AECOMMERCE_CART = ['; foreach ($sb_cart as $key => $item) { $sb_code.= '["'. $item['product_id']. '", "'. $item['price']. '", "'. $item['quantity']. '"],'; } $sb_code = substr($sb_code, 0, -1). '];'; } if ($sb_code != '') echo ''; @endphp ~~~ **Sellers Chat:** To restrict vendors to only see their own customer conversations, enable *Settings > Miscellaneous > Hide conversations of other agents*. Use the **Import vendors** button to automatically register sellers as agents. ## Martfury Integration Compatible with the Martfury Laravel Marketplace script. **Note: Not compatible with the Cloud version.** - **Database:** Get credentials from your `.env` file and enter them in *Settings > Martfury*. - **Path Verification:** Upload the verification file to the `/public/` directory of Martfury and open it in a browser to confirm the path. - **Front-End Code:** Copy your chat installation code (found in Settings) and paste it into Martfury Admin > Appearance > Custom JS > **Footer JS**. *Remove the jQuery script line if it’s already loaded by Martfury.* - **Sellers Chat:** Enable “Private Chat” in Martfury settings. Import all vendors, then manually link each vendor to their store ID in the *Private chat linking* settings. ## Zalo Integration Setup Integrate your Zalo Official Account to receive and reply to messages directly. ## Zalo Installation Process 1 ## Register Zalo App Create a new App at [developers.zalo.me](https://developers.zalo.me/) . Copy the **Application ID** and **Application Secret Key** and paste them into *Settings > Synchronization > Zalo*. 2 ## Configure Webhooks In the Zalo developer portal, go to Webhooks. Set the URL provided by your chat settings (*Settings > Zalo > Synchronization > Webhook URL*). Also, copy the **OA Secret Key** from the developer portal and save it in your chat settings. 3 ## Enable Events You must enable all the following webhook events in the Zalo portal: `user_send_location`, `user_send_image`, `user_send_link`, `user_send_text`, `user_send_sticker`, `user_send_gif`, `user_received_message`, `user_seen_message`, `oa_send_text`, `oa_send_image`, `oa_send_list`, `oa_send_gif`, `user_send_audio`, `user_send_video`, `user_send_file`, `user_reacted_message`, `user_received_message`. 4 ## Link Official Account Navigate to **Official Account > OA Management** in the Zalo portal and link your official account to the app. 5 ## Generate Tokens Use the [API Explorer](https://developers.zalo.me/tools/explorer/) tool. Select **OA Access Token**, choose your Official Account, and click **Get Access Token**. Copy the **Refresh Token** generated and paste it into *Settings > Zalo > Synchronization > Refresh token*. 6 ## Review & Test Add a test user as Admin under the **Role** menu to test the integration. Finally, go to **Sign up to use API > Official Account API**, enable User Management, and click **Submit for review**. ## Zendesk Integration This integration links Zendesk users to chat users via email or phone number and creates tickets for new conversations. - **Domain:** If your Zendesk URL is `https://script.zendesk.com`, enter only `script` in *Settings > Zendesk*. - **API Key:** Generate a token in Zendesk (Admin > Channels > API > Settings > Add API token) and use your Zendesk email address. ## WHMCS Integration Requires installing the App within the chat system and a separate Add-on within WHMCS. **Not compatible with Cloud version.** Chat App WHMCS Addon Go to *Settings > Apps > WHMCS*. Enter your license key, database details, and the full WHMCS installation URL. Ensure `script/config.php` is updated if database details change. Upload the `script` folder from `addon.zip` to `/modules/addons/` in your WHMCS installation. In WHMCS Admin, go to *System Settings > Addon Modules*, activate it, click Configure, and input your Chat Plugin URL. ## Perfex CRM Requires the chat system to be installed on the same domain and file system. **Not compatible with Cloud version.** Install the App in settings, then upload the `module.zip` in Perfex (Setups > Modules). ## Other Messaging Integrations Viber Create a bot account at the [Viber Partner site](https://partners.viber.com/account/create-bot-account) . Copy the **Token** into *Settings > Viber*. Your site must use HTTPS. LINE Create a **Messaging API** channel in the [LINE Developers Console](https://developers.line.biz/console/) . Copy the **Channel Secret** and generate a long-lived **Channel Access Token**. Paste these into settings. Verify the Webhook URL in the LINE console and disable “Auto-reply messages”. WeChat Requires a verified **Service Account**. Copy the **Developer ID (AppID)** and **Password (AppSecret)** from *Basic Configuration*. Whitelist your server IP. Links and file attachments are not supported. Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fguides%2Fmore-integrations%2Fmore-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fst1.devad.io%2Fhelp%2Fen%2Fguides%2Fmore-integrations%2Fmore-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179%20and%20answer%20questions%20about%20the%20content.) On this page [Slack Integration & Synchronization](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#slack-integration-guide) [How to Setup Slack](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#how-to-setup-slack) [Install & Activate](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-8fc5364) [Synchronize Workspace](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-1dc2dea) [Channel Configuration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-3511c9e) [Troubleshooting Slack Issues](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#troubleshooting-slack) [OpenCart Integration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#opencart-integration) [OpenCart Setup Guide](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#opencart-setup-guide) [App Installation](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-5c14c12) [API Configuration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-cd4b795) [Edit Controller File](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-23019e4) [Update Template & API](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-7849da1) [Active eCommerce Integration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#active-ecommerce-integration) [Martfury Integration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#martfury-integration) [Zalo Integration Setup](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#zalo-integration-setup) [Zalo Installation Process](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#zalo-installation-process) [Register Zalo App](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-12e2eb0) [Configure Webhooks](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-5cb9baf) [Enable Events](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-3999ef5) [Link Official Account](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-f0531d1) [Generate Tokens](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-acc2e2e) [Review & Test](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#gspb-heading-id-gsbp-1fc6e7d) [Zendesk Integration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#zendesk-integration-setup) [WHMCS Integration](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#whmcs-integration-details) [Perfex CRM](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#perfex-crm) [Other Messaging Integrations](https://st1.devad.io/help/en/guides/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--179#other-messaging-integrations) ## Keep exploring [### WordPress Integration Step 1: Installation & Setup Follow these steps to get the CHAT.devad.io plugin running on your WordPress site. Download: Get the latest version of the plugin from here Upload: Log in to your WordPress Admin. Go...](https://st1.devad.io/help/en/docs/more-integrations/full-wordpress-integration--75) [### How To Export and Import Users in CHAT.devad.io Safely If you want to import users into Devad Chat, the safest method is to start with an export from the same tenant first. That exported CSV already contains the correct column names, the correct custom-field labels, and the...](https://st1.devad.io/help/en/docs/more-integrations/how-to-export-and-import-users-in-chat-devad-io-safely--93) [### More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat Slack Integration & Synchronization The Slack integration empowers your team to handle customer support directly from your existing Slack workspace. By synchronizing the two platforms, messages sent from Slack are m...](https://st1.devad.io/help/en/docs/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--114) [### OpenCart The settings below are related to the OpenCart App. Installation From Settings > Apps, click OpenCart and click Active. Once the app is installed go to Settings > OpenCart and enter the OpenCart details. To ge...](https://st1.devad.io/help/en/docs/more-integrations/opencart--123) Help Center search ## Find an answer yourself Searching Guides only. Type at least 2 characters to search. [![Devad.io](https://st1.devad.io/brand/logo-devad-white-mode-v3.png) ![Devad.io](https://st1.devad.io/brand/logo-devad-dark-mode-v3.png)](https://st1.devad.io) Apps Suite Every Business Needs to Start and Grow [](https://x.com/devad_io) [](https://www.instagram.com/devad.io) [](https://www.facebook.com/www.devad.io) [](https://www.linkedin.com/company/devadio/) [](https://wa.me/905516455142?text=Hi%2C%20I%20have%20a%20question%20about%20Devad.io%20Apps) ## Apps - [SITE](https://devad.io/site) - [POST](https://devad.io/post) - [AI](https://devad.io/ai-agent) - [CHAT](https://devad.io/chat) ## Company - [Plans & pricing](https://st1.devad.io/pricing) - [Blog](https://st1.devad.io/blog) - [About](https://st1.devad.io/contact-us) - [Contact](https://st1.devad.io/contact-us) ## Resources - [Docs](https://st1.devad.io/help/doc) - [Changelog](https://st1.devad.io/help/changelog) - [Help Center](https://st1.devad.io/help) - [Guides](https://st1.devad.io/help/guides) © 2026 All Rights Reserved Devad.io [Privacy](https://st1.devad.io/privacy-policy) [Terms](https://st1.devad.io/terms-of-service) [Cookies](https://st1.devad.io/cookie-policy) [My data](https://st1.devad.io/data-deletion) [Free tools](https://st1.devad.io/free-tools/)